faduko.co.uk are committed to protecting and respecting your privacy.

This policy (together with our Website Acceptable Use Policy and User Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our procedures and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is TCWS Ltd (“TCWS”). TCWS is a limited company registered in England and Wales under company number 5390925 and have our registered office at Unit 9, Honeycrest Industrial Estate, Lodge Road, Staplehurst, Kent TN12 0RX. Our VAT number is 683307330.

To contact TCWS, please email website-admin@faduko.co.uk

Information we may collect about you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site faduko.co.uk (our site). This includes information provided at the time of signing up to use our site and subsequently, subscribing to our services including advertising, contacts, the featured weblogs, referrals, forums, posting material, or requesting further services. We may also ask you for information if you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you are under no obligation to respond to them.

Details of transactions you carry out through our site and of the fulfilment of your orders.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources on our site that you access.

Cookies, web beacons and IP addresses

We may collect information about your device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern.

To store information about your preferences, and so allow us to customise our site according to your individual interests.

To speed up your searches.

To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.

More information about cookies can be found at www.allaboutcookies.org

Some of our site pages and HTML-formatted e-mail newsletters may use web beacons in conjunction with cookies to compile aggregate statistics about website usage. A Web beacon is an electronic image, called a single-pixel (1x1) or clear GIF and are used like cookies to recognize certain types of information on your computer, such as your cookie number, time and date of a page view, and a description of the page where the web beacon is placed.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, partners, affiliates or agents. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be processed through Worldpay's encrypted systems. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Use of your information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information, newsletters, products or services that you request from us or to notify you of information which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow other members (and non-members) to contact you through the website and for you to participate in interactive features of our service, when you choose to do so and subject to your indicated preferences.

To notify you about changes to our service.

If you are an existing member, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

We do not disclose information about identifiable individuals to our advertisers or subscribers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, independent freelancers in EC1 postcode). We may make use of this level of user inserted data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosing your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of this site, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

GDPR

Personally sensitive information

Since the launch of our products and websites, we have never shared our user’s personal information of email addresses or phone numbers they enter on the join page or with any third parties for any form of commercial or research purposes, and this will continue. If members choose to share their personal contact information either on their profile pages or in messages or posts, it is their responsibility and we accept no liability.

Private messages between members take place within the logged in portals, and is also never shared with third parties for any commercial or research purpose.

Profile pages and shared content 

Our members choose to publicly create profile pages and post content that is visible on the website, usually to directly or indirectly promote or highlight their services or opinions. 

Our members choose to create profiles and post content. In the privacy section of their account, there is an option to ‘disable profile’. This will remove all their information from being displayed on the website, and remove them from any newsletter lists or notifications from us.

The login details will remain if the user wishes to access and reactivate their account again.

With the introduction of GDPR, an extended option has been introduced to enable users on the same page to permanently delete their account, whereby all their information will be fully deleted from all of our systems. It will not be possible to access their profile again and will require a new login registration should that user wish to join or be active on the websites again.

We reserve the right to remove profile pages and posts from members and refuse the creation of new ones.

Access to information

The Data Protection Act 2018 gives you the right to access information we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be made via email to tcwsadmin@tcws.co.uk